Below, you can find up-to-date information about how our delivery and collection systems work.

DELIVERY
Home delivery is available on Fridays for Cambridge and surrounding villages (please be aware we cannot deliver long distances). All delivery orders must be at least £60 in value. All orders will have an additional £5 collation charge.

  • Cambridge and neighboring villages (within 5 miles of Cambridge) £60 Minimum order
  • 6- 20 Miles £100 Minimum order

You must place your order by noon on Wednesday for Friday delivery (or noon two days before the delivery if there is a Bank Holiday). If you are a new customer for deliveries, please contact us for an order form. Order forms contain guidance prices only; actual prices may vary and will correspond to the price at the time of collation. Please note that sometimes products are out of stock at the time of collation: if this is the case, it will not be possible to deliver these items and you will not be charged.

If you would like to amend your order, please send us the whole order including amendments no later than noon two days before your delivery date. Once the order has been collated and paid for we can not make amendments.

When your order has been collated, 1-2 days before delivery, we will contact you to know the total cost and take payment via debit or credit card over the phone. We are now requiring payment in advance of delivery. Please note that we cannot accept American Express.

COLLECTION
Collections are available for Friday. You must place your order by noon on Wednesday for Friday collection (or noon two days before the collection if there is a Bank Holiday). Please note that it will not be possible for orders to be collated sooner than this.

If you would like to place an order to be collected from the shop, please send us an email with your order stating that it is for COLLECTION and please include a telephone number.

If you are a new customer for collections, please contact us for an order form. Order forms contain guidance prices only; actual prices may vary and will correspond to the price at the time of collation. Please note that sometimes products are out of stock at the time of collation: if this is the case, it will not be possible to add these items and you will not be charged.

  • All orders will have an additional collation charge. There is no minimum order value for collection.
  • Orders of under 5 items in total (not 5 products x a quantity) will have a charge of £2.50
  • Orders of 6 or more items will have a £5 collation charge.

When your order has been collated, we will contact you to inform you of the total cost and take payment via debit or credit card over the phone. We are now requiring payment in advance of collection. Please note that we cannot accept American Express. Please note that once the order has been collated and paid for alterations can not be made.

All orders must be received via email to [email protected] and must include:
  1. Name
  2. Telephone number
  3. Address
  4. Order (please specify sizes, quantaties, organic/non-organic)

If you have any questions that are not answered here then please contact us via the contact page here.