- We only gather information that is required to process a purchase made on our store
- We only use your details when given permission to add you to our Mail Chimp email subscription
- We do not sell your details to any other party
- We only give your details to another party if it is require to process a purchase that you have made via out store, or to add you to out mailing list when permission is given
How do we use your personal information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping (Hermes), and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Izettle to power our online store--you can read more about how Izettle uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
12 Mill Road, Cambridge, CB1 2AD
Email Subscription – To sign up to our email subscription we require your first name and email address this information is then held by Mail Chimp.
Information sharing and disclosure
Any information about our customers is shared under very limited circumstances and reasons as follows:
Mail Chimp – we share Information with mail chimp so that we can provide the service of a mailing list
We may collect, use and refrain and share your information if we have reason to believe that it is reasonably necessary to (a) respond to legal processes or government requests, (b) enforce my agreements, terms and policies, (c) to prevent, investigate and address any illegal activity such as fraud, or technical difficulties, (d) protect the rights, property and safety of our mail subscribers.
Mail Chimp – I retain your personal data for as long as you remain subscribed to my mailing list as it is necessary to carry out services. If you have unsubscribe I will generally remove your data within a 2 month time frame.
At any point you may request that we remove your data from any of the above third parties and we will do so.
Transfers of personal information outside the EU
We may store and process your information through third-party hosting services in the US and other Jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdictions. If I am deemed to transfer information bout you outside the EU, I rely on Privacy shield as the legal basis for the transfer, as Google cloud is privacy shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. we describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.
You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them (you will never receive spam mail from us via our subscription emails). In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.