OUR PRIVACY POLICY

In short:

  • We only gather information that is required to process a purchase made on our store
  • We only use your details when given permision to ads you to our Mail Chimp email subscription
  • We do not sell your details to any other party
  • We only give your details to another party if it is require to process a purchase that you have made via out store, or to add you to out mailing list when permission is given

Our IZettle Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Arjuna wholefoods. Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, you can visit this site. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. How do we use your personal information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Sharing you personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Izettle to power our online store--you can read more about how Izettle uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Behavioural advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here. You can opt out of targeted advertising by using the links here. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here. Do not track Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. Your rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Data retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Contact us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] or by mail using the details provided below :

Arjuna wholefoods

12 Mill Road, Cambridge, CB1 2AD

Our Mail Chimp Privacy Policy - Only applicable to those who sign up to our mailing list

Email Subscription – To sign up to our email subscription we require your first name and email address this information is then held by Mail Chimp.

Information sharing and disclosure
Any information about our customers is shared under very limited circumstances and reasons as follows:

Mail Chimp – we share Information with mail chimp so that we can provide the service of a mailing list

We may collect, use and refrain and share your information if we have reason to believe that it is reasonably necessary to (a) respond to legal processes or government requests, (b) enforce my agreements, terms and policies, (c) to prevent, investigate and address any illegal activity such as fraud, or technical difficulties, (d) protect the rights, property and safety of our mail subscribers.

Data retention

Mail Chimp – I retain your personal data for as long as you remain subscribed to my mailing list as it is necessary to carry out services. If you have unsubscribe I will generally remove your data within a 2 month time frame.

At any point you may request that we remove your data from any of the above third parties and we will do so.

Transfers of personal information outside the EU

We may store and process your information through third-party hosting services in the US and other Jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdictions. If I am deemed to transfer information bout you outside the EU, I rely on Privacy shield as the legal basis for the transfer, as Google cloud is privacy shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. we describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.

You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) we will generally delete your personal information upon request.

Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them (you will never receive spam mail from us via our subscription emails). In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

If you have any concerns regarding how your data is collected, stored or used via Mail Chimp then please feel free to contact us.

You can find the Mail Chimp Privacy policy here.