Shipping Policy

As a small store mainly operating from our physical shop we currently send out parcels once a week. This is a new venture for us so this may change with demand.

Costs and carriers.

We currently send parcels with Hermes. Shipping is calculated by weight at checkout with postage up to a maximum weight of 15kg.

By placing an order you give us permission to provide your address to Hermes for delivery purposes.

We only ship within the UK

If your parcel goes missing?

You will be notified once your parcel has been dispatched and should receive your purchase within 7 working days.

If your parcel does not arrive within 14 working days please contact us via the CONTACT page.

If after 28 working days your parcel has not arrived it will be assumed lost and we will issue either a full refund or repost your parcel.

Returns

If you would like to return your item you can do so by contacting us within 14 days of receipt. Upon our receipt of your undamaged purchase a full refund will be issued within 7 days.

Damages

If your order arrives damaged please contact us within 7 days of receipt and we will ask you to return the damaged goods (with postage covered). Once the damaged goods have been received you will be issued with either a full refund or a replacement.